IDC MarketScape names Ricoh a leader in Document Workflow Services for Western Europe

Ricoh Europe, London, 20 February 2017 – Ricoh Europe today announced it has been named a leader in the new “IDC MarketScape: Western Europe Document Workflow Services Hardcopy 2016 Vendor Assessment” report. 

The IDC MarketScape focuses on vendors’ ability to give clients a road map to higher-value workflow automation and optimisation. Vendors were judged on their ability to effectively deliver those services. The research evaluated vendor performance through extensive briefings and demonstrations. Responses from in-depth interviews with customers throughout Western Europe were also assessed. 

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Source: OPN